Privacy Policy
Last updated: 10 July 2026
Herbavanta (“we”, “us”, “our”) operates herbavanta.in. This policy explains how we collect, use and protect your information when you shop with us. By using our site, you agree to this policy.
Information we collect
- Details you give us: name, phone number, email, shipping and billing address, and order details.
- Payment details: orders are placed and payment is arranged securely over WhatsApp. We do not collect or store your card, UPI or bank details on our website.
- Automatic data: device, browser, IP address and browsing activity, through cookies and similar tools.
How we use it
To process and deliver orders, send order updates, respond to your queries, prevent fraud, improve our products and website, and — only if you opt in — send offers and updates via email, WhatsApp or SMS.
Sharing
We share data only with parties who help us run the business: shipping and courier partners, and communication tools such as WhatsApp. We do not sell your personal data. We may disclose information if required by law.
Cookies
We use cookies to keep your cart working, remember preferences and understand site usage. You can disable cookies in your browser, though some features may not work properly.
Data security & retention
We use reasonable safeguards to protect your data and retain it only as long as needed for orders, legal and accounting purposes.
Your rights
You may request access, correction or deletion of your data, and withdraw marketing consent anytime, by writing to herbavantaherbs@gmail.com.
Grievance Officer
As required under Indian law:
Name: Karan Chouhan
Email: herbavantaherbs@gmail.com
Phone: 9000600722
We will acknowledge complaints within 48 hours and resolve them within 15 days.
Changes
We may update this policy; the latest version will always be on this page.